Breakout Session:
AI & Automation: A Pioneer's Perspective
Oct 10 - 11:30am - 12:15pm 
Breakout Room A
Highlights Of This Session
AI & Automation: A Pioneer's Perspective
Artificial intelligence and automation will soon touch nearly every part of how business is conducted. But how do we develop an AI strategy?
Join David Karandish – AI thought leader and CEO of Capacity – as he shares a game-changing perspective on how to successfully implement AI and automation in your business.
Key Takeaways
- Understand the market by distinguishing between automation, AI, and generative AI.
- Organize your tech stack to align with modern technology
- Discover a framework for engaging in an AI Assessment
Who Should Attend This Session
- IT professionals looking to streamline technology & business
- CEOs focused on AI
About Your Speaker
Founder & CEO
David Karandish
David Karandish is Founder & CEO of Capacity – a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work.
Prior to starting Capacity, David was the CEO of Answers Corp. He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m.
David sits on the boards of Create a Loop (a computer science education non-profit tackling the digital divide by teaching kids to code) and Prepare.ai (a non-profit providing educational resources and strategic guidance about Artificial Intelligence to individuals, communities, and companies).
David lives in St. Louis with his wife, Erin and four kids. When not working, he enjoys spending time with his family and playing ukulele.
Capacity at a Glance
Automate support with Automations & Workflows
- Empower your Contact Center with the latest artificial intelligence and automation to deflect calls and resolve FAQs, 24 hours a day.
- Our machine learning models ensure that Capacity will be able to handle more complex questions over time, meaning the more IT uses it, the more IT can shift left—freeing up valuable time and resources for the whole department.
- Capacity brings all of these mission critical tools under one roof. The knowledge your sales team needs is now instantly accessible via their preferred interface, whether that’s Slack, Microsoft Teams, our web app, Chrome extension, or more.
THE C3 TECH SUMMIT
Hear about Emerging Tech Trends
Capacity is just one of a multitude of sponsors at the C3 Tech Summit! Don't miss out on everything to learn! A summit focused on both the width and breadth of vendors, topics, and experts, you will find knowledge that will transform your business.