15 Minute Spotlight Session
The Evolution of Contact Center as a Service
Oct 10 - 12:50pm - 1:05pm 
Main Stage
Highlights Of This Session
The Evolution of Contact Center as a Service (CCaaS)
During this spotlight, Scott Kamper will discuss the evolution of CCaaS, current business landscape, and how NICE is addressing the opportunity in this space.
Key Takeaways
- Discover how Contact Center as a Service (CCaaS) have evolved.
- Learn more about how the current business landscape is changing due to technology advances with the Contact Center space and how it will impact your business.
Who Should Attend This Session
- Focused on advancements in CX/Contact Centers
- Interested in learning about new technologies focused on Customer Experience
About Your Speakers
Partner Executive
Scott Kamper
Scott Kamper is a Senior Partner Executive at NICE and is responsible for enabling partners through education and training. He has 25 years of industry experience, splitting time between Engineering and Channel Management. Scott leverages his diverse background and commitment to excellence to deliver positive outcomes.
Nice at a Glance
Powering seamless experiences for every customer journey.
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At NICE we are passionate about removing the friction between companies and consumers, creating extraordinary experiences that build brand loyalty and create unbreakable bonds.
We enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform.
THE C3 TECH SUMMIT
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