15 Minute Spotlight Session:
Observe.AI: Contact Center AI that Drives Business Outcomes
Oct 10 - 8:45am - 9:00am 
Main Stage
Highlights Of This Session
Observe.AI: Contact Center AI that Drives Business Outcomes
Built on the industry’s most accurate AI engine that analyzes 100% of interactions across channels; Observe.AI maximizes agent performance, pinpoints new revenue and coaching opportunities and up-levels quality assurance and compliance. This session will discuss The Live Conversation Intelligence Platform for the contact center, Observe.AI
Key Takeaways
- How Contact Center AI is changing the industry
- How to use AI in customer experience
- How Observe.AI is built with Conversational AI
Who Should Attend This Session
- CEO
- Customer Experience Leadership
- Professionals Interested in AI Landscape
About Your Speaker
Principal Sales Manager
Alex Lustig
Alex Lustig is the principal channel sales engineer at Observe.AI, a leader in the contact center AI space. With three Amazon Web Services certifications and a deep background in technology, consultative selling, and the contact center, Alex focuses on solving for the customer's unique needs and pain points.
Observe.AI at a Glance
Boost contact center performance and drive business outcomes. Faster.
- Get more value out of every interaction with AI
- Take performance to new highs with real-time guidance, targeted coaching, and automated workflows driven by industry-leading AI.
- Observe.AI is built on the foundation of a contact center-specific large language model (LLM) and Generative AI.
THE C3 TECH SUMMIT
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