Meet Austin Lacy

Austin will focus on helping organizations in the Indianapolis area – specializing in customer experience solutions like Contact Center, Unified Communications, Workforce Management, and AI for medium-large enterprises.

After earning a B.S. from Ball State University, Austin jumped into the tech field, working for a Contact Center (CC) and Unified Communications (UC) solution provider. Over the next 4 ½ years Austin worked his way up from his starting position as Solutions Engineer, to Regional Sales Director of the Midwest.

He believes this experience gives him a unique perspective and ability to help executives achieve business goals with technology. In his own words, “Professionally, my passion is learning and embracing the ever-changing technology marketplace and challenging myself to think critically about how each solution can improve customer processes. I love solving complex business problems and thinking outside the box to find the solution that is best for my customers.”

In his spare time, Austin coaches high school football. In  the off-season, you’ll find him spending time at home with his wife and their two Pomeranian-Husky pups, Luna and Lola (they are adorable . . . we checked).

Austin Lacy


Coached highschool football team to a win at the 2021 Indiana State Championship (Class 4A).

Trained for 4 marathons but hasn't competed yet.

Mystery and crime junkie - huge fan of Dexter.

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